Frequently Asked Questions

Answers to common questions

Getting Started

What is PotPool?

+
Getting Started

How do I sign up?

+
Getting Started

Is there a cost to use PotPool?

+
Money Pools

How does the money pool work?

+
Money Pools

Can I create a private pool?

+
Money Pools

What happens if someone doesn't pay?

+
Security & Trust

Is my money safe?

+
Security & Trust

What is the Trust Score?

+
Security & Trust

How is the queue/rotation determined?

+
Payments

What payment methods do you support?

+
Payments

Are there any hidden fees?

+
Support

How do I contact support?

+
Money Pools

What is a "Pot"?

+
Money Pools

What is a "Pool"?

+
Money Pools

What is a "Deposit" and why do I need one?

+
Money Pools

What is the "Queue"?

+
Money Pools

What is a "Cycle"?

+
Payments

What is the platform commission?

+
Security & Trust

How does my Trust Score affect my deposit?

+
Money Pools

Can I choose who gets the pot first?

+

Didn't find your answer?

Get in touch with our support team - we're here to help!